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terms and conitions

This website, owned and operated by Cordale Williams, outlines the terms and conditions that govern your use of our website and services. By accessing or using our website and services, you acknowledge that you have read, comprehended, and consent to be bound by these Terms.

**Eligibility and Acceptance of Terms:**
To utilize our website and/or access our services, you must possess the legal authority, rights, and freedom to enter into these Terms as a binding agreement. You are not permitted to use our website or services if such use is prohibited in your country or violates any applicable laws or regulations.

**Purchase Agreement:**
When making a purchase, you agree that:
- You are responsible for reviewing the full item description before committing to buy.
- A legally binding contract to purchase an item is established when you commit to buy it and complete the checkout payment process.
The prices for our services and products are displayed on the website. We reserve the right to modify these prices at any time and to rectify pricing errors as needed. Additional details regarding pricing and applicable sales tax can be found on the payments page.

**Returns Policy:**
Most new and unopened items can be returned within 30 days of delivery for a full refund. If the return is due to our error (e.g., you received an incorrect or defective item), we will cover the return shipping costs. The refund will typically be processed within four weeks, including the time it takes to ship the return, process the return, and for your bank to process the refund request. If you need to return an item, please contact us with your order number and product details, and we will provide return instructions.

**Shipping:**
We can ship to nearly any location worldwide. Some products may have shipping restrictions, and we cannot ship certain items to international destinations. When you place an order, we will estimate shipping and delivery dates based on item availability and the chosen shipping options. Please note that shipping rates for many items are based on weight, and weights will be rounded up to the nearest full pound in accordance with the policies of our shipping partners.

**Changes to Offerings:**
We reserve the right to make changes to our services, discontinue services or features, and establish limits for services at any time without prior notice or liability.

**Warranties and Product Responsibility:**
If a valid warranty claim is submitted for a product purchased from us, we will either repair the defect or replace the product. If we cannot fulfill this within a reasonable timeframe, the customer is entitled to a full refund upon returning the product promptly. While we cover shipment costs for repaired or replaced products, the customer is responsible for returning the product to us.

**Intellectual Property and Ownership:**
All materials and content on the Service, including software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and music, are the exclusive property of Cordale Williams. These Terms do not grant you a license for any of these Intellectual Property Rights, and you agree not to sell, license, modify, distribute, copy, reproduce, transmit, display, perform, publish, adapt, edit, or create derivative works from these materials without explicit permission.

**Account Suspension or Cancellation:**
We may suspend or terminate your access to the service without notice or liability if you violate these Terms or any applicable laws or regulations. You may discontinue your use and request account cancellation at any time, except for automatically-renewed subscriptions to paid services, which will be discontinued at the end of the paid period.

**Indemnification:**
You agree to indemnify and hold Cordale Williams harmless from any third-party demands, losses, liabilities, claims, or expenses (including legal fees) arising from your use of the website or services offered on the website.

**Privacy Policy**

At our website, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in this policy.

**Information We Collect:**

We collect various types of information, including:

- **Information You Provide:** We collect information you enter on our website or provide to us in other ways. This includes personal details such as your name, address, email address, and password.

- **Technical Information:** We automatically collect your Internet Protocol (IP) address, login details, email address, password, computer and connection information, and purchase history. We also use software tools to measure and gather session data, including page response times, time spent on specific pages, page interactions, and browsing methods.

- **Personally Identifiable Information:** This includes information such as your name, email, password, communications, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

**How We Use Your Information:**

We use the collected information for the following purposes:

- To provide and operate our services.
- To offer ongoing customer assistance and technical support.
- To send you general or personalized service-related notices and promotional messages.
- To generate aggregated statistical data and other non-personal information, which we or our partners may use to enhance our respective services.
- To comply with applicable laws and regulations.

**Data Storage:**

Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform to offer our products and services. Your data may be stored on Wix.com's data storage, databases, and general applications, which are protected by secure servers and firewalls.

**Payment Security:**

All direct payment gateways offered by Wix.com and used by our company adhere to PCI-DSS standards. These standards ensure the secure handling of credit card information by our store and its service providers.

**Contacting You:**

We may contact you regarding your account, troubleshoot account issues, resolve disputes, collect fees, conduct surveys, send company updates, or enforce our User Agreement, national laws, or any agreements we have with you. We may reach out via email, telephone, text messages, or postal mail.

**Your Choices:**

If you no longer want us to process your data, please contact us at thehoyostuff@gmail.com.

**Policy Changes:**

We reserve the right to modify this privacy policy at any time. Please review it periodically. Changes and clarifications will take effect immediately upon posting on our website. We will notify you of material changes, so you are aware of what information we collect, how we use it, and when we disclose it.

**Accessing and Correcting Your Information:**

If you wish to access, correct, amend, or delete any personal information we have about you, please contact us at thehoyostuff@gmail.com.

Your privacy is important to us, and we are committed to safeguarding your information. If you have any questions or concerns about our Privacy Policy, please contact us at thehoyostuff@gmail.com.

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